To assist in managing and maintaining various operation servers including the Active Directory (AD), Office 365, File – – Server, Application, Database and Web Servers whether it is on-premise or remotely.
To assist in managing software maintenance and/or updates (window, etc.), Antivirus end point protection and solutions.
To support and troubleshoot all IT systems include of in-house developed and outsourced such as SQL, etc.
To provide support and monitor IT infrastructures such as server, router, firewall, network devices and schedule backup of data and system.
To provide technical support for end users and setting up accounts/computer/laptop for new users.
To provide support on telephone systems such as voice recording or other settings.
To assist to scan, image, organize and maintain documents inside the server.
To provide support on other administrative duties as and when required.
To be available for on-call support as needed.