Drafting the necessary letters for application purposes.
Prepare applications, memos, and payment vouchers, and coordinate the logistics for application submission (online/ counter).
To assist in general administration (internal and external) duties, including scanning, filing, answering calls, responding to emails, generating daily/weekly/monthly reports, invoicing, expiry reports, etc.
Update the application status to clients.
To assist the Consultant in managing clients’ expectations, deadlines, and follow-ups.
Adheres to client’s special request, e.g. Protocols, Service Level Agreements.
Update the case management system, internal database and maintain client files in accordance with practice protocols.
Research and update the Corporate Immigration Laws and Regulations for the internal team.
Liaise with stakeholders for the required documents throughout the application process.
Advise clients on queries regarding the simple immigration application procedures.
Securing appointments with immigration, authorities, embassies, etc. for document endorsement.
Responsible for preparing and processing immigration applications and liaising with government agencies, authorities, embassies, etc. until the completion of the applications.
Coordinate with vendors to ensure systems are updated.
Liaise with government agencies and authorities to ensure processes are within the act/ legal compliance.
On occasions, any other tasks that are assigned by Consultants/ Associate Partners and to undertake other duties as required by Management.